Quality Systems in Restaurants

Lately, businesses are being more committed to implement systems of quality management, whether the promoted by the public administration or the ones created by the initiative of companies. In our country, ICTE, ISO 22000 and EFQM are the most popular ones.

In restaurants we manipulate raw materials under certain conditions to obtain meals with certain characteristics and with the main objective of satisfying our clients. That process can be framed according to the quality criteria of a quality system to do it in the most efficient possible way, with the elimination of risks and hazards, and with the aim that the costumer is satisfied and that our business is profitable. That is why any quality system will be based on: business profitability, effective and efficient performance and customer satisfaction.

Due to the characteristics of the environment, offering a good product or service are the main objectives but this can only be achieved if the business integrates quality systems and standards to its organizational structure.

References:

Codó, L. (2007) La adopción de un sistema de calidad en un restaurante. Gestión Restaurantes. Available from: http://www.gestionrestaurantes.com/la-adopcion-de-un-sistema-de-calidad-en-un-restaurante/

Codó, L. (2007) La implementación de un sistema de calidad en un restaurante. Gestión Restaurante. Available from: http://www.gestionrestaurantes.com/la-implementacion-de-un-sistema-de-calidad-en-un-restaurante/